Finding a Taxi in Istanbul

These days there’s a popular app that many people prefer to use when they need a taxi: Uber. So what are the factors that, thanks to Uber’s popularity, have led it to take the place of yellow taxis?

First, Uber’s algorithm is highly effective. When assessing customers’ requests, this algorithm looks not only at the nearest taxi but also at customer ratings and at the cleanliness, quality and reliability of the vehicle. So a taxi called through Uber may not be like the yellow taxis, but it may well be cleaner, more comfortable and safer.

Second, Uber’s quality service improves the customer experience. Drivers provide a better service in order to offer all the features customers take into account when calling a taxi. This increases customer satisfaction and is also important for Uber’s sustainability.

In conclusion, by providing cleaner, more comfortable and safer taxis, Uber has brought about a transformation in the taxi industry. So if everyone called taxis only through Uber, we could all have access to better-quality services. At the same time, however, it’s important to show respect to those who work in the taxi industry. That’s why using both options creates fairer competition in the sector and meets everyone’s needs.